Cards and payment

Add a card once and invoices are charged on the invoice date. Or pay by bank transfer — we email the invoice.

3 min owner, admin or billing role Open Billing & plan ↗

What you see

Billing & plan has four tabs — Plan, Payment, Invoices, Usage & limits — and starts with three tiles: what is due now, the next invoice, and what pays it.

Due now
$12.34
Pay now
Next invoice
≈ $10,000
Nov 1
Paid with
Visa •••• 4242
Billing & plan — the three tiles

Add a card

  1. 1

    Billing & plan → Payment → + Add a card

    The card form is Stripe's. We never see the number — only the brand, the last four digits and the expiry.

  2. 2

    Keep “Make it the default” on

    The next invoice is charged to the default card. Other cards stay as a backup; Make default switches.

  3. 3

    Choose how invoices are paid

    Charge the default card on the invoice date, or Bank transfer within the days the cabinet shows (14 unless agreed otherwise). Quote the invoice number in the transfer.

Remove the last card and invoices are paid by bank transfer again.

Unpaid invoices

ChipWhat you see
DueA line in Needs attention on Overview with Pay now, and a count beside the Invoices tab.
OverdueA strip on every page with the amount and the day access will be suspended. A declined card is retried on day 3 and 5.
SuspendedAccess is off; resources stay. It comes back the moment the invoice is paid.

More on what happens and when: Unpaid invoices.

Invoices

Billing & plan → Invoices: open ones first with Pay now, then what the next invoice will hold line by line, then the history with PDFs and a CSV. Open any invoice to see its lines, how it was paid and the PDF.

Was this page useful? Updated Oct 22, 2026